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An Inspiring Moment

Last week, Jennifer O’Neill, our Senior Vice President of Patient Care Services and Chief Nursing Officer, and I had the opportunity to visit Central Sterile Processing, and we…

1, 3

One and Three are typically thought of as low numbers. But in the context of this blog they are huge numbers and only achieved as a…

Must Read, Part 2

Last week I shared a powerful note from a patient thanking everyone at HSS for providing a world-class experience. Today I want to share another equally…

Must Read

The topic for this blog was an easy decision. I received this short, but powerful email from a patient this week. I hope you enjoy reading it. Thank you…

#HSSleadingtheway

As you know, the nation remains in an epidemic known as the opioid crisis. The cause is multifactorial and organizations of all shapes and sizes are…

7.4.19

July 4th marks many things. Most importantly, it marks Independence Day. On July 4, 1776, a majority of delegates from the 13 colonies adopted the Declaration…

Culture of Inclusion

HSS has a long-standing commitment to creating a welcoming environment for everyone who walks through our doors. This includes patients, visitors and all of you – the…